Privacy Policy

Any information received by the guest anonymously over the website such as the web pages visited by them at our website and those of third party advertisers are considered to be non personal information. The personal details of the client remain confidential; however the browser and the server can be identified. It is therefore solely the responsibility of the guest to share their information with third party marketers or on the jwala website.

These third party advertisers may use technologies like cookies, pixel tags to track which ads the browser used by guest has seen and which site pages they may have visited. jwala has no control over the use of this technology or the resulting information and is not responsible for any actions or policies of such third parties.

We may share your information that we collect for following purposes: With Service Providers: We may share your information with our vendors, consultants, marketing partners, research firms and other service providers or business partners, such as Payment processing companies, to support our business. For example, your information may be shared with outside vendors to send you emails and messages or push notifications to your devices in relation to our Services, to help us analyze and improve the use of our Services, to process and collect payments. We also may use vendors for other projects, such as conducting surveys or organizing sweepstakes for us.

With Partner Restaurants / Merchant: While you place a request to order jwala through the jwala Platform, your information is provided to us and to the restaurants / merchants with whom you may choose to order. In order to facilitate your online jwala order processing, we provide your information to that restaurant / merchant in a similar manner as if you had made a jwala order directly with the restaurant. If you provide a mobile phone number, jwala may send you text messages regarding the order’s delivery status.. With Other Users: If you are a delivery partner, we may share your name, phone number and/or profile picture (if applicable), tracking details with other users to provide them the Services..

For Crime Prevention or Investigation: We may share this information with governmental agencies or other companies assisting us, when we are:. Obligated under the applicable laws or in good faith to respond to court orders and processes; or. Detecting and preventing against actual or potential occurrence of identity theft, fraud, abuse of Services and other illegal acts;.

Responding to claims that an advertisement, posting or other content violates the intellectual property rights of a third party;.

Under a duty to disclose or share your personal data in order to enforce our Terms of Use and other agreements, policies or to protect the rights, property, or safety of the Company, our customers, or others, or in the event of a claim or dispute relating to your use of our Services. This includes exchanging information with other companies and organizations for the purposes of fraud detection and credit risk reduction.

For Internal Use: We may share your information with any present or future member of our “Group” (as defined below)or affiliates for our internal business purposes The term “Group” means, with respect to any person, any entity that is controlled by such person, or any entity that controls such person, or any entity that is under common control with such person, whether directly or indirectly, or, in the case of a natural person, any Relative (as such term is defined in the Companies Act, 1956 and Companies Act, 2013 to the extent applicable) of such person.

With Advertisers and advertising networks: We may work with third parties such as network advertisers to serve advertisements on the jwala Platform and on third-party websites or other media (e.g., social networking platforms). These third parties may use cookies, javascript, web beacons (including clear gifs), Flash lsos and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you.

Security & Non Confidentiality

Electronic transmissions of data including the Internet are public media and any use of such media is public not private. Information related to or arising from such use is either public or the property of those collecting the information and not personal or private information.

jwala does not warrant and cannot ensure the security or confidentiality of any information which you transmit and is at your own risk.